bg77's Privacy Policy

When you open an account and use our services on bg77, we may collect various categories of information. The details are described below:

1.1 Identity Information

• Full name, date of birth, and national ID or passport number (for age verification).
• Email address and mobile phone number.
• Current and permanent address.

1.2 Financial Information

• Records of transactions made via bKash, Nagad, Rocket, or bank transfer.
• Deposit and withdrawal amounts and dates.
• Bank account or mobile banking number (for payment processing purposes only).

1.3 Technical Information

• IP address, browser type and version.
• Device type, operating system, and screen resolution.
• Site access time and session log data.
• Usage data collected through cookies and tracking technologies.

1.4 Gaming Behaviour Information

• Which games were played, how long they were played, and the bet amounts.
• Win and loss history and bonus usage records.
• Information about self-set limits for responsible gaming.

bg77 uses collected information only for specific and lawful purposes. Those purposes are clearly stated below:

bg77 does not sell your personal information or transfer it to third parties for commercial purposes. However, limited information may need to be shared in the following situations:

• Payment Providers: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, or partner banks.
• Technology Partners: Technology service providers engaged to operate the platform may process necessary data — however, they are bound by strict confidentiality agreements.
• Legal Obligations: Information may need to be provided in response to a court order or a lawful government request.
• Fraud Investigation: Information may be shared with relevant authorities when required to investigate fraudulent activity.

Outside of the cases mentioned above, bg77 will never disclose your information.

4.1 Retention Period

Information is retained for as long as your account is active and for as long as necessary to meet applicable legal obligations after that. Financial transaction records are generally retained for an extended period.

4.2 Security Measures

bg77 uses industry-standard technology to keep your information secure:

• SSL/TLS Encryption: Every data transmission is protected through 256-bit SSL encryption.
• Firewall and Access Controls: Unauthorised access to servers and databases is prevented.
• Regular Security Audits: Periodic reviews are conducted to identify system vulnerabilities.
• Staff Training: Staff involved in data protection follow strict privacy policies.
• Two-Factor Authentication: An additional security layer is provided when accessing your account.

However, complete security cannot be guaranteed for information transmitted over the internet. We therefore ask you to use a strong password and not to share your password with anyone.

bg77's website uses cookies and similar technologies. Cookies are small text files stored in your browser.

5.1 Types of Cookies

• Essential Cookies: Required for the basic functionality of the site, such as maintaining a login session. Disabling these will prevent the site from working properly.
• Functionality Cookies: Help remember your preferences and settings.
• Analytics Cookies: Used to analyse site usage and improve the quality of the service.

5.2 Cookie Controls

You have the option to reject or delete cookies through your browser settings. However, disabling essential cookies may cause difficulties in using some features of the site.

As a bg77 user, you have the following rights regarding your personal information:

• Right to Access: You have the right to know what information we have collected about you.
• Right to Correction: If there is an error in your information, you can request that it be corrected.
• Right to Erasure: In certain circumstances you can request that your information be deleted — however, if legal obligations exist, it may not be possible to delete all information.
• Right to Object: In certain cases you can object to the processing of your information.
• Data Portability: You can request to receive your information in a convenient format.
• Opt Out of Marketing Communications: If you do not wish to receive promotional emails or messages, you can unsubscribe at any time.

To exercise any of these rights, contact us at [email protected]. We are available 24/7 to assist in both Bengali and English.

bg77's services are intended only for users aged 21 or above. We do not knowingly collect information from anyone under the age of 21. Age verification is mandatory at the time of registration.

If we are informed that information has been collected from a minor, that information will be deleted immediately and the account will be closed.

In some cases your information may be processed or stored on servers located outside Bangladesh. In such cases bg77 ensures that data protection standards are always maintained and that third-party partners provide an equivalent level of security.

bg77 reserves the right to amend this Privacy Policy when necessary. If any significant changes are made, we will send a notification to your registered email address or post a public notice on the site.

Continued use of the site after the updated policy is published will be considered as your agreement to the new terms. We therefore recommend reviewing this page regularly.

This Privacy Policy is governed by the applicable data protection and cybersecurity laws of Bangladesh. bg77 is committed to taking the utmost care in protecting its users' personal information and to fully complying with applicable regulations.